Objective: This course will provide an overview of the Realtor® Code of Ethics, including its structure and enforcement. Articles that are commonly the subject of ethics complaints will be covered in detail, along with the articles relating to duties to clients and customers.
 

Section 1: Introduction to the Code of Ethics        

• Chapter 1: History of the Code
• Chapter 2: Professional Standards and the Code    
• Chapter 3: The Code of Ethics and Arbitration Manual

        
Section 2: Enforcement and Complaints        

• Chapter 1: Enforcement
• Chapter 2: Ethics Complaints

        
Section 3: Common Complaint Articles (1, 2, 9, 12, 16)        

• Chapter 1: Article 1 (Duties to Clients and Customers)
• Chapter 2: Article 2 (Duties to Clients and Customers)
• Chapter 3: Article 9 (Duties to Clients and Customers)
• Chapter 4: Article 12
• Chapter 5: Article 16

        
Section 4: Duties to the Public        

• Chapter 1: Articles 10 and 11
• Chapter 2: Articles 13-14

        
Section 5: Duties to Realtors        

• Chapter 1: Article 15
• Chapter 2: Article 17