|Resolving Transaction Disputes
3 Elective Hours
In this course, you’ll learn how to use “procuring cause” convincingly in an arbitration hearing to claim a commission due to you, and how to respond to ethics violations by other licensees.
You’ll also learn how consumer complaints are an opportunity for you to enhance the client’s service experience by using professional communication skills. Surveys have shown that consumer satisfaction is highest when a problem is successfully and quickly resolved, even more than if no problems had occurred in the first place!
3 Elective Hours
Continuing Education Requirements
Licensees are required to complete 20 hours of approved continuing education courses for each two-year license period (January 1 of odd-numbered years through December 31 of even-numbered years), also referred to as the licensing biennium.
Licensees intending to renew their license on an active status by the renewal deadline of November 30 (even-numbered years) must complete 20 hours of approved continuing education courses during the biennium. The required continuing education hours include the commission designated core courses, which are offered in a two-part format (Core A and Core B), and the remaining courses as elective credit hours. Visit the Hawaii Real Estate Commission website for more information about continuing education requirements.
Continuing Ed Express submits course completion information to the Department of Commerce and Consumer Affairs. Licensees will receive certificates marked “elective” for elective courses and “core” for core courses after they complete each course.
BEFORE you purchase a course, check your continuing education history on the Hawaii Online Real Estate Continuing Education website to make sure you can receive continuing education credit for each course. According to Hawaii Administrative Rules, S 16-99-95 Duplicate continuing education hours: “Except as provided by the commission or by this subchapter, a licensee shall not take a continuing education course for which the licensee has already received a certificate within two consecutive biennia.”
Need to get your real estate license? See our Hawaii Pre-License information.