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Resolving Transaction Disputes

Resolving Transaction Disputes

STATE:
CREDIT HRS:
COURSE TYPE:

Course Credit Hrs.
Resolving Transaction Disputes 3.00
Elective
Description
Outline
Instructor
Reviews
  • This course focuses on how transaction disputes can be prevented, and remedied, with a focus on arbitration hearings available to Realtors.
  • This course focuses on how transaction disputes can be prevented, and remedied, with a focus on arbitration hearings available to Realtors.

    Section 1 – Guiding Principles for Dealing with Disputes
    Chapter 1 – Introduction 
    Chapter 2 – The Trouble Continuum
    Chapter 3 – The Mechanisms for Dispute Resolution
    Section 2 – Commission Disputes Between REALTORS®
    Chapter 1 – Procuring Cause
    • Procuring Cause Guidelines
    • Guideline Questions
    • Filing a request for arbitration and preponderance of evidence
    Chapter 2 – Negotiating the Buyer’s Side Commission
    Chapter 3 – Preparation for an Arbitration
    Chapter 4 – During the Arbitration Hearing
    Chapter 5 – Commission Arbitration Scenario
    Chapter 6 – Procuring Cause Fallacies
    Section 3 – Property Condition Disputes Between Buyers, Sellers, and Agents
    Chapter 1 – Fact Gathering – How to Advise the Client
    Chapter 2 – Ethics Issues and Complaints
    Chapter 3 – Penalties and Governmental Oversight
    Section 4 – Case Studies
    Chapter 1 – Case Studies 1-5
    • Case Studies 1, 2, and 3
    • Case Studies 4 and 5
    Chapter 2 – Case Studies 6-10
    • Case Studies 6 and 7
    • Case Studies 8, 9, and 10
    Chapter 3 – Case Studies 11-17
    • Case Studies 11, 12, and 13
    • Case Studies 14, 15, 16, and 17
  • Instructor: Jim Tice

    Jim Tice has been a real estate instructor for over 20 years, and has taught thousands of real estate agents and brokers in classrooms and online. He is a member of the Real Estate Educators Association (REEA), and is certified as an online instructor by the International Distance Education Certification Center (IDECC).

    Jim entered the real estate business in 1977, in Minneapolis, Minnesota. He has been inducted into a national real estate Hall of Fame, an honor granted to less than 1% of agents nationwide. Jim has served as regional trainer for a national real estate franchise, and as a real estate manager he continues to train and coach new and experienced real estate agents.

    Jim has served for many years on the Minnesota Association of REALTORS® Professional Standards Committee, both as a panel member and as a hearing chairperson, and he has served on the Minneapolis Association of REALTORS® Board of Directors.

    You can contact Jim at JimTice@ContinuingEdExpress.com.

Requirements


These courses do NOT satisfy the continuing education requirement for a licensee’s FIRST renewal. 

These courses are approved for elective continuing education by the Pennsylvania Real Estate Commission.

Visit the Pennsylvania Real Estate Commission website for more information about continuing education requirements.

Licensees are required to keep records of their own continuing education hours, and will be "required to submit paper documentation if the licensee is chosen for CE audit."

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