This course will help you recognize, and empathize with, various cultural preferences when representing buyer and seller clients with differing ethnic and cultural backgrounds.
Section 1 – Multiple Dimensions of Diversity
Fair Housing Law and Realtor® Code of Ethics Article 10
Chapter 1 – Ethnicity and Religion and quiz
Chapter 2 – Economic and Educational Considerations
Chapter 3 – Geography and quiz
Chapter 4 – Attitude
Section 2 – Diversity and Building Business
Chapter 1 – Find a Need
Identifying Target Populations
Finding Diverse Populations
Reaching Out to Diverse Populations
Are They Real Estate Consumers?
Chapter 2 – Fulfill a Need
Section 3 – Identical Treatment or Equal Treatment?
Chapter 1 – Why the Golden Rule May Not Work
Chapter 2 – Barriers and Differences and quiz
Chapter 3 – Developing Strategies
Licensee Personality, and Personal Space
Communications, and Respect for Traditions